Terms & Conditions

Effective Date: June 13, 2023

These Terms and Conditions (“Terms”) govern your use of the Vitahealth Skincare Pty Ltd ecommerce site (the “Site”) operated by Vitahealth Skincare Pty Ltd ABN: 94 609 996 705, the authorised distributor of Environ Skincare products in Western Australia, South Australia, and the Northern Territory (referred to as “we,” “us,” or “our”). By accessing and using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Site.

1. Product Information and Availability a. The Site provides information about Environ Skincare products sold by Vitahealth Skincare Pty Ltd. b. Product availability is subject to change without notice. We do not guarantee the availability of any specific product. c. We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on the Site.
2. Ordering and Purchasing a. To place an order through the Site, you must be at least 18 years old. b. By placing an order, you agree to provide accurate, current, and complete information about yourself, as requested during the checkout process. c. All orders are subject to acceptance and availability. d. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or suspected fraudulent activity. e. Prices for products are listed in Australian Dollars (AUD) and are subject to change without notice. Additional charges such as shipping fees, taxes, and duties may apply.
3. Payment a. Payment for products purchased on the Site must be made through the designated payment methods available during the checkout process. b. By providing payment information, you represent and warrant that you are authorised to use the selected payment method. c. We reserve the right to refuse or cancel any order if payment cannot be processed or authorised.
4. Shipping and Delivery a. We aim to process and ship orders in a timely manner. However, delivery times may vary depending on the shipping address and other factors beyond our control. b. Shipping costs will be calculated and displayed during the checkout process. c. Risk of loss and title for products pass to you upon delivery of the products to the carrier. We are not responsible for any lost, stolen, or damaged packages during transit.
5. Returns and Refunds a. Our returns and refunds policy are subject to applicable consumer protection laws. Please refer to our separate Returns and Refunds Policy available on the Site for detailed information.
6. Intellectual Property a. The Site and its contents, including but not limited to text, images, graphics, logos, and trademarks, are the property of Vitahealth Skincare Pty Ltd or its licensors and are protected by intellectual property laws. b. You may not reproduce, distribute, modify, or otherwise use any content from the Site without our prior written consent.
7. Privacy and Data Protection a. We collect and process personal information in accordance with our Privacy Policy, which is available on the Site. b. By using the Site, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
8. Limitation of Liability a. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the purchase and use of Environ Skincare products. b. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. You agree to use the Site at your own risk.
9. Modifications to Terms and Conditions a. We reserve the right to update or modify these Terms at any time without prior notice. b. Any changes to the Terms will be effective immediately upon posting the updated version on the Site. Your continued use of the Site after the posting of any changes constitutes your acceptance of the modified Terms.
10. Governing Law and Jurisdiction a. These Terms shall be governed by and construed in accordance with the laws of Western Australia, Australia. b. Any disputes arising out of or relating to these Terms, or the use of the Site shall be subject to the exclusive jurisdiction of the courts of Western Australia.

    If you have any questions or concerns regarding these Terms, please contact us at 1300 888 708 or [email protected]

    By using the Vitahealth Skincare Pty Ltd ecommerce site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.